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1. Total quality management : by Mallapaty, Gabriele Publication: Geneva : World Health Organization, 1998 . 60 p. : Date: 1998 Availability: Items available: (1),

2. Total quality management : by Mallapaty, Gabriele Publication: Geneva : World Health Organization, 1998 . 60 p. : Date: 1998 Availability: Items available: (1),

3. The role of total quality management in raising the service quality of public health laboratories in developing countries by Mallapaty, Gabriele Publication: . 60 p; Availability: Items available: (1),



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