Occupational stress among the administrative employees of a selected Rehabilitation Centre in Dhaka City

Abstract

Background: During the 1980s, Occupational stress was identified as a significant health concern in the United States and other Western nations. Occupational stress is a serious issue that can negatively impact employees' physical and mental health. This stress can cause absenteeism, lower work quality, and job dissatisfaction. To promote optimal job performance and well-being, it is essential for organizations to carefully consider their employees' workload and effectively manage it to reduce employee stress. Aim: The purpose of the study is to identify the level of Occupational Stress among the administrative employees of Centre for the Rehabilitation of the Paralysed in Dhaka City. Method: The study was conducted following a quantitative cross-sectional study design with face-to-face survey of 120 participants. This study used purposive sampling to collect data. Data were collected from 3 branches of Centre for the Rehabilitation of the Paralysed. To identify the level of Occupational stress, the Workplace Stress Scale (WSS) and a sociodemographic questionnaire were used. Data were analyzed by using Statistical Package for Social Science (SPSS) 26. Result: The Workplace Stress Scale (WSS) score of stress level among administrative employees were 31.7% in relatively calm category 30.8% in fairly low category, 27.5% experienced moderate and severe levels of occupational stress 8.3% and lastly in potentially dangerous category 1.7%. Association between sociodemographic variables and stress level were conducted by Fisher exact test. Among the sociodemographic variables, stress level was statistically significant (P>0.05) in the working environment. Conclusion: This study’s results showed that most employees experienced a relatively calm or fairly low level of occupational stress. However, a significant proportion of employees experienced moderate to severe levels of stress, and a small percentage were even categorized as potentially dangerous in terms of stress levels. Furthermore, the study found that working environment and job position were statistically significant with stress levels. Through this study, the administrative employees of CRP will get an idea to reduce the workload in the workplace and take vital steps. Keywords: Occupational stress, Administrative employee, Centre for the Rehabilitation of the Paralysed.