Level of Satisfaction after Receiving Occupational Therapy among Patients with De Quervain’s Tenosynovitis (DQT) from a Selected Rehabilitation Centre.

Abstract

Background: De Quervain's tenosynovitis (DQT) is a common condition affecting the tendons of the abductor pollicis longus and extensor pollicis brevis which limiting activities of daily living and quality of life. Occupational therapy is essential for managing symptoms and improving function, but patient satisfaction with these services remains underexplored. This study assesses satisfaction across key dimensions to identify strengths and areas for improvement in therapy services. Aim: The aim of the study is to measure and analyze the satisfaction level of patients diagnosed with De Quervain's tenosynovitis (DQT) after receiving OT hand therapy from a selected rehabilitation Centre. Method: This study was conducted through a cross-sectional approach to achieve the study aim and objectives. convenient sampling was used to collect data from 51 participants who was diagnosed and took occupational therapy service from a selected rehabilitation Centre. Patient Satisfaction Questionnaire (PSQ-18) was used with face-to-face interview to conduct this study. Data was analyzed by using Statistical Package for Social Science (SPSS) version 25. Result: After analyzing data it was found that the majority of patients with De Quervain’s Tenosynovitis (DQT) were dissatisfied with the occupational therapy services they received, with 76.5% expressing dissatisfaction and only 23.5% reporting satisfaction. While the interpersonal manner domain achieved the highest satisfaction rate (94.1%), significant dissatisfaction was observed in technical quality (31.4%), communication (29.4%), and financial aspects (19.6%). Accessibility and time spent with therapists were relatively well-rated but did not offset the overall dissatisfaction. These findings highlight critical areas for service improvement to enhance patient satisfaction and outcomes. Conclusion: The results would shed lights on the present condition of patients with DQT after taking OT Hand Therapy services which could be used to influence the outlook of the policymakers of our country. Critical areas such as technical quality, communication, and financial aspects require targeted improvements to enhance patient satisfaction and overall therapy effectiveness. These findings underscore the need for patient-centered strategies to optimize therapy outcomes. Keywords: De Quervain’s Tenosynovitis (DQT), satisfaction level, Occupational therapy