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Encouraging the heart work book :

by Kouzes, James M.,
Additional authors: Posner, Barry Z.
Series: The Jossey-Bass business & management series Published by : Jossey-Bass, (San Francisco :) Physical details: xx, 114 p. ; 23 cm. ISBN:9780787983079 (alk. paper); 0787983071.
Subject(s): Leadership. | Executive ability. | Interpersonal relations. | Incentives in industry. | Performance awards. | Employee motivation.
Year: 2006
Online resources:
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Item type Current location Call number Copy number Status Date due Barcode
Books Books Research HD 57.7 K679 (Browse shelf) 2-1 Available 3010008307
Books Books Research HD 57.7 K679 (Browse shelf) 2-2 Available 3010008308

Includes bibliographical references (p. 177-186) and index.

The heart of leadership -- The seven essentials of encouraging -- The encouragement index -- The first essential : set clear standards -- The second essential : expect the best -- The third essential : pay attention -- The fourth essential : personalize recognition -- The fifth essential : tell the story -- The sixth essential : celebrate together -- The seventh essential : set the example -- Finding your voice.

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Last Updated April 2017
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