Mallapaty, Gabriele
Total quality management : in raising the service quality of public health laboratories in developing countries - 1st ed. - Geneva : World Health Organization, 1998 - 60 p. : ill.
Health service management
Total quality management : in raising the service quality of public health laboratories in developing countries - 1st ed. - Geneva : World Health Organization, 1998 - 60 p. : ill.
Health service management